* UPS Ground and USPS orders will ship within 24 hours.
* UPS Next Day Air, UPS 2nd Day Air will ship on the same day if orders are placed before 3 pm (EST).
* Orders placed Fridays after 3:00pm (EST) through Sundays will ship on Monday (except if Monday is Holiday)
Tracking your Order
If using UPS, we will provide you with a tracking number that allows you to simply click on the link to UPS which will provide you with all of the necessary information to track your order.
If using USPS global express mail there will also be a tracking number we will provide to track your oder. Please note that if you are using USPS Airmail parcel post there is no tracking # available, this means that once the order is shipped there will be no way for us or USPS to track it.
EcoChics accepts exchanges/returns within 30 days from the receipt of goods. Please be sure to ship your item by insured, traceable mail. This service is offered by UPS, USPS, and other carriers. Please include a copy of your sales receipt note with your address and daytime phone number along with your instructions/comments and send to:
3630 Marathon st Suite 205
Los Angeles, Ca 90026