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Q. What is tagua?
Q. What methods of payment do you accept?
Q. How can I tell if my order was successfully placed?
Q. Can I place an order via email, regular mail, or fax?
Q. I have questions about a product – who should I contact?
Q. Do you sell to wholesale buyers?


Q. What is tagua?
A. It is the seed of a palm tree that grows near the equator. The seed is hardened for several years, until it has the consistency of Ivory. By harvesting the tagua seeds, a renewable crop, the natives of that area are helping to save the rainforest because they are not cutting down the trees for wood, or clearing the land for development. Your purchase of tagua jewelry helps to save the rainforest, one nut at a time.

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Q. What methods of payment do you accept?
A. We accept all major credit cards, including Visa, MasterCard, American Express, Discover. We also accept checks and money orders. You can also pay using PayPal. We regret that we do not accept checks or money orders at this time.

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Q. How can I tell if my order was successfully placed?
A. You will receive an order confirmation via e-mail within two hours of placing your order. This confirmation will provide you with your order number and details, and will indicate the total value of the merchandise purchased.

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Q. Can I place an order via email, regular mail, or fax?
YES

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Q. I have questions about a product – who should I contact?
A. We love questions and we love to hear from you! You can always call Customer Service and they will be happy to provide more details about our collection.

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Q. Do you sell to wholesale buyers?
A. Many people have been asking if we are able to offer our Eco Friendly Jewelry to wholesale buyers at quantity discounts. Yes, we are. We normally source our items in quantities between 10 and 20, as they are all hand-made. For more info call our customer service.

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Last Updated: 11 Jul 2008 17:07:57 PDT home  |  about  |  terms  |  contact
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